Questions we get asked

Please follow these four simple steps and you are on your way to a winning vacation!

1. Choose your preferred Poker Getaway event from our website, register at no cost and click "book now".

2. Book your room through us at the guest price. Travel to the destination is your own to arrange.

3. Check in with our representative at the event, enjoy the cash games action, complimentary excursions and other benefits.

4. Receive your reimbursement once the poker room has reported your hours.

For more details please see 'step by step guide' below or contact us.

New to Poker Getaway?

We prepared this step by step guide for participating in a Poker Getaway event in order to make our offer easier to comprehend.

1. View the ‘Event Schedule’ section on the main page of our website in order to choose the event you wish to join.

2. Click on the event to enter the ‘event page’ and view the information there that is conerning: destination images, hotels, poker room details, selected excursions and more..

3. Click the 'Book Now' button - You will need to register as a poker travel site member and confirm your registration.

4. Book the hotel from the Poker Getaway website, enjoy all our benefits, play the cash game hours required to qualify for the bonus reimbursement and

receive your hotel accommodation for FREE. (two players in one room in a 5-star hotel or one player in a single room in an alternative hotel of our choosing)

• Travel to the destination is your own to arrange; Poker Getaway does not sell flights.

• The offer is available only for Poker Getaway guests who travel to the designated destination from another country. Local players can not receive these benefits in

their country of origin, but are welcome to join other destinations as guests to enjoy the benefits.

• The total cash game hours required for the event are listed on the event page

• Players who wish to have a single room in the primary hotel may do so, but will be refunded for only half of the room cost upon

completion of the required cash game hours. Otherwise, players may get full refund for a single room when they choose our alternative hotel option - see

more details on hotels tab on the event page.

5. Since Poker Getaway cannot determine beforehand which guest will play the required number of cash poker hours for the reimbursement, each guest is required to initially

pay the 'guest price' as shown on the website. Once the guest has played the required cash game hours for the bonus he/she will be reimbursed.

6. Room rates quoted on the 'hotel' tab are per person and for the duration of the event.

7. Once you booked and paid for your hotel with Poker Getaway, we will contact you within one business day with confirmation of your reservation. You will then receive the hotel voucher by e-mail.

8. When you arrive please be sure to contact the Poker Getaway Representative attending the event, his/her phone number will appear on the 'event page'.

9. The representative will register you with the poker room as a Poker Getaway guest. Each casino has its own way of recording cash game hours (a player card, a sign-in at the floor desk or similar) and the poker room will explain how theirs works.

10. The representative will also inform you about the extra benefits you are entitled to as a Poker Getaway guest and offer details regarding the exciting excursions we offer.

11. To make sure your hours are recorded correctly, follow the poker room's own procedure: let the floor manager know when you sit down at a cash table and again when you leave it. Poker Getaway is not involved in the counting; the poker room keeps the record and sends us its report after the event.

12. After the event the poker room sends us its report of hours played. Qualified players then get their reimbursement — usually through Poker Getaway, as the agent for the event; our representative will confirm how and when.

13. We strongly recommend taking advantage of the excursions we have to offer. The majority are free of charge and have been carefully selected to offer you the best sightseeing experience at every destination!

We hope you enjoy the poker vacation with Poker Getaway and we look forward to seeing you back with us again soon !

We believe that poker players are worthy of benefiting from the best rates and conditions when booking a poker holiday trip.

To receive this special rate, referred to as ‘player price’, the guest must qualify for the cash game hours requirement. This is usually between 12 to 16 hours total play during the event weekend and is listed in the 'event page' of every destination.

Guests must first pay the ‘guest price’ and once they have qualified for the reimbursement they will receive the reimbursement once the poker room has reported their hours after the event — usually through Poker Getaway, as the agent for the event. This reimbursement converts the total price from ‘guest price’ to ‘player price’.

At the end of the event, players who have qualified for the cash game hours reimbursement, will have to pay the beforehand mentioned ‘player price’.

Poker Getaway operates in conjunction with the best travel agents vis-à-vis the selected destinations and strictly ensures that the guest price remains attractive for every guest, in particular for those non poker players who join the trip.

All bookings through Poker Getaway are executed initially at guest prices. The player price, as published on the website, will be granted subject to compliance with the reimbursement terms.

Each of the poker rooms that host the Poker Getaway events keep meticulous records of each player's game time.

Our representative registers you with the poker room as a Poker Getaway guest on arrival. From then on the poker room records your time at the tables its own way — each casino has its own system, and Poker Getaway is not involved in the counting. Ask the floor manager at any time how many hours you have so far.

Each session is registered when you sit down at a cash table and the total hours are added up at the end of each session. After the event the poker room sends us its report of hours played per guest.

The registration and accumulated playing hours are kept in such a manner that at the end of the event, players who complied with the reimbursement terms, that is a minimum of 4 hours play per day according to the total required, receive the reimbursement once the poker room has sent us its report — usually through Poker Getaway; the exact way is confirmed at the event.

Poker Getaway events are open to the general public and all poker enthusiasts are invited to play. The reimbursement, however, is the difference between the guest and the player price of a room booked through us, so a hotel booked elsewhere does not qualify for it.

If you have already booked your hotel, contact us before the event and we will tell you what we can offer at that destination.

Poker Getaway operates in conjunction with the best travel agents vis-à-vis the selected destinations and strictly ensures that the guest prices remain attractive for every guest, in particular for those non poker players who join the holiday trip.

Every Poker Getaway guest will enjoy daily excursions at every holiday destination, private transportation from and to the airport (for groups of 8 or more), discounts on food and beverages in the poker room. All these are included in the guest price. Additional details are available on the 'event page' at the Poker Getaway website.

Cash back reimbursement is provided only to guests who play Texas Hold’em cash poker in the poker room in compliance with the reimbursement terms. The rest of the benefits, such as excursions, discounts on food and beverages, etc. are provided to all Poker Getaway guests without any connection to poker games.